The owner of Cool Science!, Inc, came to me when she was frustrated that her current overseas WordPress support kept telling her she couldn’t do things to her website when she for sure thought that she could. The more we talked, the more it blew her mind what she could do!
After taking over her website support, I did a complete redesign to give it a more clean, streamlined look. We reorganized the pages so the user experience made sense.
We added Google Analytics to see what the strengths and weaknesses of the site were adjusted accordingly.